Paperless E-Billing

Win Big!
Enroll in e-billing before the date of one of our six draws, and you’ll automatically be entered into all remaining draws. It’s that simple. Sign up early and have a chance to win more bill credits.
For full contest rules, click on the link below.
Register by phone
Our Customer Service representatives can help you register for an online account and online billing. Call us at 705-759-6500 (Monday to Friday, 9 a.m. to 4:30 p.m.) for assistance.
Register by Downloading the MyPUC App
This will automatically enroll you in e-billing. Watch this video below for a step-by-step tutorial.
Register on PUC's CustomerConnect
To register for online billing, click on Account Login. If you don’t have an online account, create one today. All you need is a valid email address and your PUC Account #.
Step 1: Click on Register and enter the required information. Your Password must contain a minimum of 7 characters and 1 digit.
Step 2: You will receive a successful registration message and an email confirmation to activate your account. Go to your email to verify your account.
Step 3: Login to your Account Login. You will be on the home page that shows the Electrical Usage Report as well as your customer information (Name, Account Balance, Etc.).
Step 4: To select Paperless E-Billing, click on Billing and select E-Bill. The following screen will be shown, and you can select Paperless Billing and then Submit.
Please note that you will receive another e-mail from PUC confirming that you have successfully subscribed to E-Billing.
Contact Us
PUC Services Inc.
500 Second Line East
PO Box 9000
Sault Ste. Marie, P6A 6P2
Office Hours By Phone
Monday – Friday
9:00 a.m. – 4:30 p.m.
Customer Experience: 705-759-6500
Emergencies: 705-759-6555
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