Potential Canada Post Service Disruption

Potential Canada Post Service Disruption: What You Need to Know

Canada Post and the Canadian Union of Postal Workers are currently in negotiations for a new collective bargaining agreement. As a result, a strike or lockout could occur as early as May 23, 2025, potentially affecting mail delivery services nationwide.

What This Means for Your PUC Account

If a disruption occurs, the delivery of your PUC bills and any payments sent by mail may be delayed. Please remember that it's your responsibility to keep your account in good standing, even during postal service interruptions.

Stay Up To Date With E-Billing

To avoid any billing delays, we recommend switching to e-billing. It’s quick, secure, and ensures you receive your bills on time. You can enroll in one of two ways:

1. MyPUC App: Download and link your bill to the app. Once linked, you will automatically be enrolled in e-billing.
2. Customer Connect Portal: Sign up directly through the portal.

Additional Payment Options:

• Sign Up For Pre-Authorized Payments: Automatically pay your bills on time.
• Sign Up For Equalized Payment Plan: Spread your payments evenly throughout the year.

Cheque Payments:

If you prefer to pay by cheque, you can use our drop-off box located at 500 Second Line East (cheque payments only). We advise against mailing payments during a postal disruption to avoid delays, late fees, or potential collection activities.

Plan Ahead:

PUC encourages all customers to use the available digital and alternative payment methods instead of traditional mail during a service disruption.