Landlords and Tenants

PUC offers a Continuous Service Option to owners and landlords of properties occupied by tenants.

By signing this Continuous Service Agreement you ensure that there will be no interruption in electrical service if a tenant moves out and PUC has no new tenant information on file.

CSA Continuing Service Agreement

If you have any questions, please call Customer Experience at 705-759-6500. 

PUC Services Inc. manages invoicing for water and sewage services on behalf of the Public Utilities Commission and the City of Sault Ste. Marie. PUC accepts Tenants to sign-up as account owners for water and sewage services, however, the property owner is responsible for unpaid water and wastewater fees and charges, as per the Municipal Act, 2001. These fees can be added to the property's tax, no matter who used the services.

For more information, please refer to Landlord & Tenant FAQs.

PUC is prohibited by privacy laws from disclosing customer information to property owners without the customer's consent. The property owner can be informed about arrears or late payments only if the customer provides consent or the amount has been added to the property tax. Property owners can also consider registering as customers themselves.

If you want authorization on your Tenant's account, please have them provide a Landlord Tenant Account Authorization Form.