Outages

Thunderstorms and winter weather can bring unplanned power outages, but they aren't the only reason you might experience an outage. Our crews work hard to do their part in keeping the power on, but sometimes outages are caused by circumstances beyond our control.  

In the event of a planned power outage, PUC will attempt to contact impacted customers 24 to 48 hours in advance. We will also post information on this page under the ‘Planned Work’ section below, and on the MyPUC App in the left-hand menu under ‘Outages’.   

Click HERE to learn more about how PUC's Sault Smart Grid is improving services to our customers. 

We remind all of our customers:

• Downed wires should always be considered energized or “live”, and extremely dangerous
• Do not approach or drive over a downed power line and do not touch anything the power line may be in contact with
• Parents are encouraged to talk to their children about powerline safety and the dangers that can be associated with power lines
• Take all necessary safety precautions during a power outage

During emergency situations or major power outages, customers are encouraged to check the MyPUC App for the latest outage information and updates.

Want to Report a Streetlight Outage? Click HERE to fill out an online form or call our Customer Experience team at 705-759-6500.